Precision Nudging® for Payers
Close the Gap Between Member Intent and Action
The gap between intent and action is where outcomes – and costs – are determined.
Lirio helps health plans close that gap by identifying what’s holding each member back and delivering personalized nudges that move them forward – through screenings, adherence, and ongoing care.
The result: stronger quality performance for programs like HEDIS and Stars,, increased benefit utilization, and lower total cost of care.
What’s your top priority?
Member Enrollment
Care Gap Closure
Care Transitions
Satisfaction & Loyalty
Member Enrollment
Move Members from Enrollment to Engagement
Enrollment is only the first step – many members never fully activate their benefits or engage with their care.
Lirio identifies what’s preventing each member from taking the next step and delivers personalized outreach that drives follow-through – from selecting a PCP and completing preventive visits to enrolling in care management programs.
You define the pathways. Then Lirio makes it easier for members to move through them.
Care Gap Closure
Turn Care Gap
Identification Into
Care Gap Closure
Most plans know where the gaps are. The challenge is getting members to act.
Lirio identifies what’s holding each member back and delivers personalized outreach that drives completion of screenings, visits, and treatments.
The result: more gaps closed, stronger quality performance, and healthier populations.
Care Transitions
Strengthen Transitions of Care to Unlock Value
Care doesn’t end at discharge. Neither should meaningful engagement.
Transitions are high-risk moments where gaps in care – and costs – can escalate quickly. Lirio helps members stay on track during these handoffs by driving timely follow-up, medication adherence, and care plan completion, to maintain continuity and prevent small gaps from becoming costly outcomes.
Member Satisfaction & Loyalty
Build Loyalty That Impacts Longitudinal Outcomes & Costs
Engagement can start with a single nudge, but loyalty is built through personalization over time. Lirio delivers deeply personalized engagement that makes each individual feel understood, from benefits reminders to wellness program invitations that land at exactly the right moment.
Payer Precision Nudging® Interventions
Lirio’s Precision Nudging® library supports engagement across the full therapy lifecycle – from recruitment and consent to long-term adherence. Select a goal below to see the behavioral interventions that activate personalized nudges for each stage of the patient journey.
Preventive Care
3 Interventions
- Screening reminders
- Preventive care education
- Vaccination prompts
Chronic Care
3 Interventions
- Medication adherence prompts
- Lifestyle reinforcement
- Symptom monitoring reminders
Care Transitions
3 Interventions
- Post-discharge follow-ups
- Medication reconciliation reminders
- Care plan adherence prompts
Member Activation
3 Interventions
- PCP selection prompts
- Program enrollment nudges
- Benefit awareness messaging
Financial Navigation
3 Interventions
- Coverage education
- Payment planning reminders
- Financial assistance awareness
IMPACT
Lirio Moves the Needle on Top Health Plan Initiatives
Lirio meets your organization where it matters most to you, then personalizes interventions to each member in your population to help move them to action. No matter which goal you start with, the outcome is impact: sustained engagement, healthier populations, and lower total cost of care.
01 Sustained Patient Engagement
Move beyond one-time reminders. Lirio continuously adapts outreach based on each member’s motivations and barriers – keeping them engaged between visits and across the care journey.
02 Stronger Quality & Population Health Performance
Turn gap closure programs into measurable HEDIS and Stars performance by reaching every member in your population with just the right nudge, at just the right time – before the measure year closes.
03 Lower the Total Cost of Care
Reduce avoidable utilization and high-cost scenarios as more people get the right care sooner – and stay on track between visits.
Ready to Turn Member Engagement Into Better Outcomes?
See how Lirio turns behavioral insight into follow-through – improving outcomes and lowering avoidable cost, one member at a time.
Lirio in the News
In the News
Payer Research: Personalization Cultivates Member Trust
A new market report including insights from 70 health plan leaders shows that two-thirds want to prioritize personalization for chronic care outreach, and 40% say current solutions poorly utilize machine learning and AI for member engagement.
In the News
Reach for the Stars: Personalization Strategies that Maximize Outcomes
Medicare Advantage challenges continue to increase, while average Star ratings decrease. Discover what to do about it.
In the News
Lirio featured in HealthLeaders Media
Lirio’s CEO Marten den Haring and Chief Behavioral Officer Dr. Amy Bucher share their perspective on how payers can realize hard ROI from deep personalization.