Despite a broad – and growing – recognition that artificial intelligence plays a monumental role in enhancing member experiences and trust, health plan leaders share that their organizations’ strategic plans prioritize organizational efficiency over member engagement.
Some of the Centers for Medicare and Medicaid Services (CMS) changes represent a paradigm shift away from tradition, including new caps on out-of-pocket spend and sweeping health equity mandates. The good news is, these changes broaden opportunity for health plans, providers and patients alike – especially those who proactively embrace the shift toward preventative, value-based care.
The FDA’s approval of a nasal mist flu vaccine for at-home use represents more than just a convenient alternative to the traditional flu shot — it marks a significant shift in healthcare delivery, moving toward a decentralized model where patients can self-administer care from the comfort of their own homes.
Lirio, which uses artificial intelligence and behavioral science to hyper-personalize healthcare consumer experiences, has been awarded a Top Workplaces 2023 honor by Knoxville Top Workplaces. The company was recognized for the second time it participated in the program, has also received recognition as a national Best Workplace by Inc. Magazine, and received the Pinnacle Award for Best Mid-Sized Company by the Knoxville Chamber.
Truth Initiative’s EX Program is partnering with Lirio, a behavioral science tech company, to expand its member marketing capabilities. Through this partnership, they’ll harness the power of AI to drive even greater reach of their tobacco cessation program to employees and members.