Holly Armes, MBA

Application Support

“Keep away from people who try to belittle your ambitions. Small people always do that, but the really great make you feel that you, too, can become great.” – Mark Twain

“One person's craziness is another person's reality.” – Tim Burton

Holly is Lirio’s Application Support (aka Air Traffic Controller or Prairie Dog—popping up in meetings and giving advice). She administers tasks and helps our team make the best use of our technology and processes. She also onboards new Technology Team members, performs operations activities such as system configuration management, and helps in a cross functional and limited polyglot manner. Holly runs point on technical support documentation for IT and staff.  

LinkedIn: LinkedIn.com/in/hollyarmes


Fun Facts:

Mac or PC: “PC.”

Favorite artist:I have a few. Rick Springfield and Prince are my favorites from growing up in the 80s. Seether is definitely my favorite group—I see them each time they are close to Knoxville (max of 4 hours travel time). Lindsey Sterling is also an amazing artist with a violin and can rock any type of music on that fiddle. I also love all compositions by Vivaldi.

Favorite thing as a child:I loved to catch frogs and tried to keep them as pets. To this day, they are my favorite reptile/animal. I spent a lot of time reading and doing cross stitch—the only thing that would keep me from talking constantly and driving the neighbor and my mother nuts. I also still have a bear my Uncle sent me from Malta, Italy before I was born. He was in the Navy and carried it around for a week before mailing it to the US.

Special hobbies/interests:I love to sew, and I recently started to learn how to make quilts, which is becoming a lost art. I play the violin on occasionI have played it since I was eightI am not that great with it anymore, but it makes me happy. I play online games, mostly MMOs, but just recently started playing firstperson shooters with my husband and friends. My favorites are Overwatch and Fortnite.

Other:  “I am married and have one dog and 5 cats all rescues. I have a crazy obsession with Jack Skellington and the movie the ‘Nightmare Before Christmas,’ and all things Tim Burton. The expression on my face gives away what I am thinking before it even comes out of my mouth. Also, in tough situations, I become the clown to lighten the mood by cracking jokes or making faces.”

Location: Ashland, KY; Kettering, OH; Knoxville TN.”

Holly has her MBA (Master of Business Administration), is ITIL Certified, Scrum Fundamentals Certified, and a Certified Sumo Pro User.

Extra Credit

  • MBA, Business Administration 
  • CompTIA Certified Technical Trainer (CTT+) 
  • ITIL Certified 
  • SCRUM Fundamentals Certified 
  • Sumo Logic Certification  
  • Responding to Conflict: Strategies for Improved Communication 
  • Virtual Stakeholder Analysis 
  • Requirements Elicitation and Review